Sophie Sutjiadi

I used to spend a lot of dollars on Google Ads for our company listing to appear on the 1st page in Google search. However, none of the Google resellers that we used ever managed to deliver what they had promised – to get our company listed in the first page of the Google under the competitive keyword of the service/ business we are in; and when it did it was always short-lived, it would basically depend upon the daily budget we are prepared to spend to get the X number of ‘clicks’ in a day, and when the allotted dollars are spent our company listing will be gone from the first page. The results were far from satisfactory, there was hardly a time when we could even locate our company’s link in the 1st page of Google

Then in October 2009, after further research, I found out about SEO and contacted a Queensland-based company who proclaimed to be an expert in SEO and promised to list our business in the 1st page of Google Maps within 5 working days!

We signed up for their services but never heard back from them after payment was made – no update, no follow-up, no contact was ever received (their General Manager contacted me on a daily basis before we send the payment). Weeks had gone by but the listing never appeared.

After several tries in contacting the company, I managed to get in touch with them only to be informed that it would take a few weeks before our services/ company listing can appear on the 1st page. After several months and more follow-ups and hearing excuses, on April 2010 we finally escalated the matter to the Department of Fair Trade NSW and demanded a full refund of payment.

Having tasted the bitter experience I was very skeptical when I got the email offer from QuantumLinx about SEO; I was not even remotely intrigued by what they had to offer. However, through their persistence and after several emails, I decided to give it another try but was prepared for the worst.

To my surprise, QL has managed to get our service web link in Google search’s first page within approximately 2 months (under the most competitive keywords search). The outcome was beyond my expectation; we are very pleased with the results and their excellent customer service. It was a worthwhile investment.

~Sophie Sutjiadi
Grace Hotel